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To secure customer data in taxi dispatching, implement encryption for data storage and transmission, use secure authentication methods for drivers and customers, ensure compliance with data protection regulations (e.g., GDPR), and regularly update systems with security patches. Additionally, restrict access to sensitive data and monitor for potential security breaches.
Yes, our Dispatchers and Customer Service Agents are proficient in English and well-trained in providing excellent customer care. Also they are highly trained in all Dispatching softwares i.e Icabbi, Taxi Caller, Cab9, Limo Anywhere etc.
Yes, We have extensive experience in dispatching and customer service outsourcing with 5+ years of excellence, working with various businesses to streamline operations, manage customer inquiries.
We are providing 65% cost reduction in dispatch services and customer services. Our minimum monthly cost for 24/7 dispatch is upto $2000/-.